{"id":740,"date":"2025-09-27T22:26:15","date_gmt":"2025-09-27T20:26:15","guid":{"rendered":"http:\/\/guiadeautodefensa.3androides.es\/?page_id=740"},"modified":"2026-01-29T15:15:02","modified_gmt":"2026-01-29T14:15:02","slug":"sanidad","status":"publish","type":"page","link":"https:\/\/www.cnse.es\/guia_autodefensa\/rutas\/sanidad\/","title":{"rendered":"Sanidad"},"content":{"rendered":"<div>\n<section class=\"main-title\">\n<h2>Ruta de sanidad<\/h2>\n<\/section>\n<\/div>\n<div>\n<section class=\"rutas uk-section uk-section-default\">\n<div class=\"uk-container\">\n<div class=\"uk-grid-match uk-child-width-1-2@m uk-flex-middle\" uk-grid>\n<div>\n<div class=\"uk-cover-container uk-border-rounded uk-margin-bottom\">\n          <iframe src=\"https:\/\/www.youtube.com\/embed\/_-oCfYvWimk?si=DRX03XLaT0qSQUoe\"\n            title=\"V\u00eddeo complementario\"\n            allowfullscreen\n            style=\"width:100%; aspect-ratio:16\/9; border:0;\"><\/iframe>\n        <\/div>\n<\/p><\/div>\n<div>\n<h3 class=\"uk-heading-small\">\u00cdndice<\/h3>\n<ul>\n<li><a href=\"#descargas\" class=\"uk-link-text\">Descargas<\/a><\/li>\n<li><a href=\"#vias-reclamacion\" class=\"uk-link-text\">V\u00edas de reclamaci\u00f3n<\/a><\/li>\n<li><a href=\"#direcciones-interes\" class=\"uk-link-text\">Direcciones de inter\u00e9s<\/a><\/li>\n<li><a href=\"#ruta-timeline\" class=\"uk-link-text\">Ruta<\/a><\/li>\n<li><a href=\"#normativa\" class=\"uk-link-text\">Normativa de referencia<\/a><\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<p>En sanidad se puede reclamar por diversos motivos, entre los cuales:<\/p>\n<ul>\n<li>Por falta de int\u00e9rpretes de lengua de signos en urgencias.<\/li>\n<li>Por falta de acompa\u00f1amiento de un familiar.<\/li>\n<li>Por falta de accesibilidad en los centros m\u00e9dicos u hospitalarios.<\/li>\n<\/ul>\n<p>\n      En base de las normas que te amparan y seg\u00fan qu\u00e9 situaci\u00f3n te encuentres, puedes ejercitar las siguientes acciones:\n    <\/p>\n<ul>\n<li>\n        En la Oficina de Atenci\u00f3n al Paciente del centro d\u00f3nde te has sentido discriminado por el hecho de ser sordo y relatar los hechos sucedidos.<br \/>\n        Puede ser tanto en el centro m\u00e9dico o en el servicio de urgencias.<br \/>\n        <a href=\"\/guia_autodefensa_produccion\/ruta-sanidad.html#features1-1g\">Abajo<\/a> puedes descargar el formulario.\n      <\/li>\n<li>\n        Si no est\u00e1s conforme con la respuesta, se vuelve a presentar la reclamaci\u00f3n a Inspecci\u00f3n de Servicios Sanitarios de tu Comunidad Aut\u00f3noma.<br \/>\n        Dependiendo de la respuesta, si no est\u00e1s conforme, se podr\u00eda recurrir a la v\u00eda contencioso &#8211; administrativa, es decir, mediante un proceso judicial.\n      <\/li>\n<li>\n        Tambi\u00e9n se puede reclamar en la Oficina de Atenci\u00f3n a la Discapacidad<br \/>\n        (<a href=\"https:\/\/www.rpdiscapacidad.gob.es\/organismos\/oadis.htm\" target=\"_blank\">OADIS<\/a>).\n      <\/li>\n<\/ul><\/div>\n<\/section>\n<\/div>\n<div>\n<p><\/p>\n<section class=\"rutas uk-section uk-section-default\">\n<div class=\"uk-container\">\n<div id=\"descargas\">\n<h3 class=\"uk-heading-small uk-text-bold\">Descargas<\/h3>\n<p><\/p>\n<p><!-- Documento 1 --><\/p>\n<div class=\"uk-margin-bottom\">\n<p class=\"uk-text-bold\" style=\"color: #cc6e14;\">Formulario web Seguridad Social<\/p>\n<div class=\"uk-flex uk-flex-wrap uk-flex-left uk-flex-middle uk-grid-small\" uk-grid>\n<div>\n      <button class=\"btn-ver\" onclick=\"togglePDF('pdf1', this)\"><br \/>\n        <i class=\"fas fa-eye\"><\/i> Ver documento<br \/>\n      <\/button>\n    <\/div>\n<div>\n      <a href=\"\/guia_autodefensa_produccion\/wp-content\/uploads\/2025\/09\/8_1_FORMULARIO_WEB.pdf\" download class=\"btn-descargar\"><br \/>\n        <i class=\"fas fa-download\"><\/i> Descargar<br \/>\n      <\/a>\n    <\/div>\n<\/p><\/div>\n<div id=\"pdf1\" class=\"uk-margin-top\" style=\"display: none;\">\n    <iframe loading=\"lazy\" src=\"\/guia_autodefensa_produccion\/wp-content\/uploads\/2025\/09\/8_1_FORMULARIO_WEB.pdf\" width=\"100%\" height=\"600px\" style=\"border: 1px solid #ccc; border-radius: 8px;\"><\/iframe>\n  <\/div>\n<\/div>\n<p><!-- Documento 2 --><\/p>\n<div class=\"uk-margin-bottom\">\n<p class=\"uk-text-bold\" style=\"color: #cc6e14;\">Reclamaci\u00f3n para elegir int\u00e9rprete de lengua de signos o familiar acompa\u00f1ante<\/p>\n<div class=\"uk-flex uk-flex-wrap uk-flex-left uk-flex-middle uk-grid-small\" uk-grid>\n<div>\n      <button class=\"btn-ver\" onclick=\"togglePDF('pdf2', this)\"><br \/>\n        <i class=\"fas fa-eye\"><\/i> Ver documento<br \/>\n      <\/button>\n    <\/div>\n<div>\n      <a href=\"\/guia_autodefensa_produccion\/wp-content\/uploads\/2025\/09\/8_2_RECLAMACION_ELEGIR_ILS_O_FAMILIAR-.docx\" download class=\"btn-descargar\"><br \/>\n        <i class=\"fas fa-download\"><\/i> Descargar<br \/>\n      <\/a>\n    <\/div>\n<\/p><\/div>\n<div id=\"pdf2\" class=\"uk-margin-top\" style=\"display: none;\">\n    <iframe loading=\"lazy\" src=\"\/guia_autodefensa_produccion\/wp-content\/uploads\/2025\/09\/8_2_RECLAMACION_ELEGIR_ILS_O_FAMILIAR-.pdf\" width=\"100%\" height=\"600px\" style=\"border: 1px solid #ccc; border-radius: 8px;\"><\/iframe>\n  <\/div>\n<\/div>\n<p><!-- Documento 3 --><\/p>\n<div class=\"uk-margin-bottom\">\n<p class=\"uk-text-bold\" style=\"color: #cc6e14;\">Reclamaci\u00f3n por falta de int\u00e9rpretes de lengua de signos en urgencias<\/p>\n<div class=\"uk-flex uk-flex-wrap uk-flex-left uk-flex-middle uk-grid-small\" uk-grid>\n<div>\n      <button class=\"btn-ver\" onclick=\"togglePDF('pdf3', this)\"><br \/>\n        <i class=\"fas fa-eye\"><\/i> Ver documento<br \/>\n      <\/button>\n    <\/div>\n<div>\n      <a href=\"\/guia_autodefensa_produccion\/wp-content\/uploads\/2025\/09\/8_3_RECLAMACION_FALTA_ILSE_URGENCIAS-1.docx\" download class=\"btn-descargar\"><br \/>\n        <i class=\"fas fa-download\"><\/i> Descargar<br \/>\n      <\/a>\n    <\/div>\n<\/p><\/div>\n<div id=\"pdf3\" class=\"uk-margin-top\" style=\"display: none;\">\n    <iframe loading=\"lazy\" src=\"\/guia_autodefensa_produccion\/wp-content\/uploads\/2025\/09\/8_3_RECLAMACION_FALTA_ILSE_URGENCIAS-1.pdf\" width=\"100%\" height=\"600px\" style=\"border: 1px solid #ccc; border-radius: 8px;\"><\/iframe>\n  <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n<p><script>\n  function togglePDF(id, btn) {\n    const visor = document.getElementById(id);\n    const isHidden = visor.style.display === \"none\" || visor.style.display === \"\";<\/p>\n<p>    \/\/ Ocultar todos los visores abiertos\n    document.querySelectorAll('div[id^=\"pdf\"]').forEach(el => {\n      el.style.display = \"none\";\n    });<\/p>\n<p>    \/\/ Restaurar texto de todos los botones\n    document.querySelectorAll('button.btn-ver').forEach(b => {\n      b.innerHTML = '<i class=\"fas fa-eye\"><\/i> Ver documento';\n    });<\/p>\n<p>    if (isHidden) {\n      visor.style.display = \"block\";\n      btn.innerHTML = '<i class=\"fas fa-eye-slash\"><\/i> Ocultar documento';\n      window.scrollTo({\n        top: visor.offsetTop - 100,\n        behavior: 'smooth'\n      });\n    }\n  }\n<\/script><\/p>\n<\/div>\n<div>\n<p><\/p>\n<section class=\"rutas uk-section uk-section-default\">\n<div class=\"uk-container\">\n<div id=\"vias-reclamacion\">\n<h3 class=\"uk-heading-small\">V\u00edas de reclamaci\u00f3n<\/h3>\n<p>Puedes presentar la reclamaci\u00f3n por las siguientes v\u00edas:<\/p>\n<ul class=\"uk-list uk-list-divider uk-margin-top\" style=\"list-style:none; padding-left:0;\">\n<li>\n          <span class=\"uk-margin-small-right\" style=\"color:#f49915;\"><br \/>\n            <i class=\"fas fa-check-square\"><\/i><br \/>\n          <\/span><br \/>\n          <strong>V\u00eda telem\u00e1tica:<\/strong> a trav\u00e9s del formulario electr\u00f3nico disponible en la web, utilizando DNI Electr\u00f3nico u otro certificado digital (persona f\u00edsica \/ persona jur\u00eddica o entidad) admitido.\n        <\/li>\n<li>\n          <span class=\"uk-margin-small-right\" style=\"color:#f49915;\"><br \/>\n            <i class=\"fas fa-check-square\"><\/i><br \/>\n          <\/span><br \/>\n          <strong>Presencialmente:<\/strong> cumplimentando el formulario correspondiente, el cual se puede encontrar<br \/>\n          <a href=\"\/guia_autodefensa_produccion\/ruta-sanidad.html#content5-1f\">al final de esta p\u00e1gina<\/a>.\n        <\/li>\n<li>\n          <span class=\"uk-margin-small-right\" style=\"color:#f49915;\"><br \/>\n            <i class=\"fas fa-check-square\"><\/i><br \/>\n          <\/span><br \/>\n          <strong>Correo postal:<\/strong> donde se har\u00e1 constar el nombre, apellidos y domicilio, para que as\u00ed puedan enviarte la copia correspondiente, as\u00ed como la contestaci\u00f3n.\n        <\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/section>\n<\/div>\n<div>\n<p><\/p>\n<section class=\"rutas uk-section uk-section-default\">\n<div class=\"uk-container\">\n<div id=\"direcciones-interes\">\n<h3 class=\"uk-heading-small uk-text-left uk-text-bold\">Direcciones de inter\u00e9s<\/h3>\n<p><\/p>\n<p>      <!-- Bloque 1 --><\/p>\n<div class=\"uk-card uk-margin-bottom\" style=\"border-radius: 8px;\">\n<div class=\"uk-flex uk-flex-middle uk-flex-between@s uk-flex-column uk-flex-row@s\" style=\"align-items:start\">\n<div class=\"uk-margin-small-bottom\">\n<p class=\"uk-margin-remove\">Sugerencias y quejas<\/p>\n<h4 class=\"uk-text-bold uk-margin-remove\">Ministerio de Sanidad<\/h4>\n<\/p><\/div>\n<div class=\"uk-margin-small-top\">\n            <a class=\"uk-button uk-button-primary\" \n               href=\"https:\/\/sede.mscbs.gob.es\/ciudadanos\/procAdministrativos.do?tipo=detallar&amp;cod=212228\" \n               target=\"_blank\"\n               style=\"box-shadow:0 3px 8px -5px #000000; background-color:#c4680b; border-radius:50px; color:#fff !important; font-weight:bold;\"><br \/>\n              Clic aqu\u00ed<br \/>\n            <\/a>\n          <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>      <!-- Bloque 2 --><\/p>\n<div class=\"uk-card uk-background-muted\" style=\"border-radius: 8px;\">\n<div class=\"uk-flex uk-flex-middle uk-flex-between@s uk-flex-column uk-flex-row@s\" style=\"align-items:start\">\n<div class=\"uk-margin-small-bottom\">\n<p class=\"uk-margin-remove\">Servicios Auton\u00f3micos de Salud<\/p>\n<h4 class=\"uk-text-bold uk-margin-remove\">Directorio CCAA<\/h4>\n<\/p><\/div>\n<div class=\"uk-margin-small-top\">\n            <a class=\"uk-button uk-button-primary\" \n               href=\"https:\/\/www.sanidad.gob.es\/organizacion\/ccaa\/directorio\/home.htm\" \n               target=\"_blank\"\n               style=\"box-shadow:0 3px 8px -5px #000000; background-color:#c4680b; border-radius:50px; color:#fff !important; font-weight:bold;\"><br \/>\n              Directorio<br \/>\n            <\/a>\n          <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<\/div>\n<div>\n<p><\/p>\n<section class=\"rutas uk-section uk-section-default\">\n<div class=\"uk-container\">\n<div id=\"ruta-timeline\">\n<h3 class=\"uk-heading-small\">Ruta \u2013 Sanidad<\/h3>\n<ul class=\"uk-flex uk-flex-column uk-grid-small uk-list\" style=\"list-style:none; padding:30px 0 0 0;\" uk-grid>\n<p>        <!-- Paso 1 --><\/p>\n<li class=\"uk-width-1-1 uk-text-center\">\n<div class=\"uk-card uk-card-default uk-card-body uk-margin-bottom\">\n<h4>Oficina de Atenci\u00f3n al Paciente<\/h4>\n<p>En tu centro m\u00e9dico u hospital<\/p>\n<\/p><\/div>\n<div>\n            <span class=\"uk-icon-button\" style=\"background:#ffffff; margin-bottom:20px;\"><br \/>\n              <i class=\"fas fa-arrow-down\"><\/i><br \/>\n            <\/span>\n          <\/div>\n<\/li>\n<p>        <!-- Paso 2 --><\/p>\n<li class=\"uk-width-1-1 uk-text-center\">\n<div class=\"uk-card uk-card-default uk-card-body uk-margin-bottom\">\n<h4>Servicios Territoriales de Sanidad<\/h4>\n<p>\n              (a nivel Auton\u00f3mico)<br \/>\n              <a href=\"https:\/\/www.sanidad.gob.es\/organizacion\/ccaa\/directorio\/home.htm\" target=\"_blank\">Directorio<\/a>\n            <\/p>\n<\/p><\/div>\n<div>\n            <span class=\"uk-icon-button\" style=\"background:#ffffff; margin-bottom:20px;\"><br \/>\n              <i class=\"fas fa-arrow-down\"><\/i><br \/>\n            <\/span>\n          <\/div>\n<\/li>\n<p>        <!-- Paso 3 --><\/p>\n<li class=\"uk-width-1-1 uk-text-center\">\n<div class=\"uk-card uk-card-default uk-card-body uk-margin-bottom\">\n<h4>Asociaci\u00f3n \u00abEl Defensor del Paciente\u00bb<\/h4>\n<p class=\"uk-text-small\">\n              <a href=\"https:\/\/negligenciasmedicas.com\/\" target=\"_blank\">Enlace<\/a>\n            <\/p>\n<\/p><\/div>\n<div>\n            <span class=\"uk-icon-button\" style=\"background:#ffffff; margin-bottom:20px;\"><br \/>\n              <i class=\"fas fa-arrow-down\"><\/i><br \/>\n            <\/span>\n          <\/div>\n<\/li>\n<p>        <!-- Paso 4 --><\/p>\n<li class=\"uk-width-1-1 uk-text-center\">\n<div class=\"uk-card uk-card-default uk-card-body uk-margin-bottom\">\n<h4>Ministerio de Sanidad<\/h4>\n<p class=\"uk-text-small\">\n              <a href=\"https:\/\/www.sanidad.gob.es\/servCiudadanos\/contactar\/home.htm\" target=\"_blank\">Oficina de Informaci\u00f3n<\/a><br \/>\n              <a href=\"https:\/\/sede.mscbs.gob.es\/ciudadanos\/procAdministrativos.do?tipo=detallar&amp;cod=212228\" target=\"_blank\">Quejas y sugerencias<\/a>\n            <\/p>\n<\/p><\/div>\n<div>\n            <span class=\"uk-icon-button\" style=\"background:#ffffff;\"><br \/>\n              <i class=\"fas fa-flag\"><\/i><br \/>\n            <\/span>\n          <\/div>\n<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/section>\n<\/div>\n<div>\n<p><\/p>\n<section class=\"rutas uk-section uk-section-default\">\n<div class=\"uk-container\" id=\"normativa\">\n<h3 class=\"uk-heading-small\">Normativa de referencia<\/h3>\n<p>    <!-- Marco general --><\/p>\n<h4 class=\"uk-text-bold uk-text-left uk-background-muted\">Marco general<\/h4>\n<ul class=\"uk-list uk-list-divider uk-margin-top\" style=\"list-style:none; padding-left:0;\">\n<li class=\"uk-flex uk-flex-middle\">\n        <span class=\"uk-margin-small-right\" style=\"color:#f5a623;\"><i class=\"fas fa-check-square\"><\/i><\/span><br \/>\n        Convenci\u00f3n sobre los Derechos de las Personas con Discapacidad (art\u00edculo 25)\n      <\/li>\n<li class=\"uk-flex uk-flex-middle\">\n        <span class=\"uk-margin-small-right\" style=\"color:#f5a623;\"><i class=\"fas fa-check-square\"><\/i><\/span><br \/>\n        Ley General de derechos de las personas con discapacidad y de su inclusi\u00f3n social (art\u00edculos 10 a 12)\n      <\/li>\n<li class=\"uk-flex uk-flex-middle\">\n        <span class=\"uk-margin-small-right\" style=\"color:#f5a623;\"><i class=\"fas fa-check-square\"><\/i><\/span><br \/>\n        Ley 27\/2007, de 23 de octubre, por la que se reconocen las lenguas de signos espa\u00f1olas y se regulan los medios de apoyo a la comunicaci\u00f3n oral de las personas sordas, con discapacidad auditiva y sordociegas (art\u00edculos 10.c y 20.c)\n      <\/li>\n<li class=\"uk-flex uk-flex-middle\">\n        <span class=\"uk-margin-small-right\" style=\"color:#f5a623;\"><i class=\"fas fa-check-square\"><\/i><\/span><br \/>\n        Reglamento de las condiciones de utilizaci\u00f3n de la lengua de signos espa\u00f1ola y de los medios de apoyo a la comunicaci\u00f3n oral para las personas sordas, con discapacidad auditiva y sordociegas (art\u00edculos 12.c y 20.c)\n      <\/li>\n<\/ul>\n<p>    <!-- Marco espec\u00edfico --><\/p>\n<h4 class=\"uk-text-bold uk-text-left uk-background-muted\">Marco espec\u00edfico \u2013 SANIDAD<\/h4>\n<ul class=\"uk-list uk-list-divider uk-margin-top\" style=\"list-style:none; padding-left:0;\">\n<li class=\"uk-flex uk-flex-middle\">\n        <span class=\"uk-margin-small-right\" style=\"color:#f5a623;\"><i class=\"fas fa-check-square\"><\/i><\/span><br \/>\n        Ley 14\/1986, de 25 de abril, General de Sanidad\n      <\/li>\n<li class=\"uk-flex uk-flex-middle\">\n        <span class=\"uk-margin-small-right\" style=\"color:#f5a623;\"><i class=\"fas fa-check-square\"><\/i><\/span><br \/>\n        Ley 16\/2003, de 28 de mayo, de cohesi\u00f3n y calidad del Sistema Nacional de Salud\n      <\/li>\n<li class=\"uk-flex uk-flex-middle\">\n        <span class=\"uk-margin-small-right\" style=\"color:#f5a623;\"><i class=\"fas fa-check-square\"><\/i><\/span><br \/>\n        Leyes auton\u00f3micas de salud\n      <\/li>\n<\/ul><\/div>\n<\/section>\n<\/div>\n<div>\n<div class=\"buttons\">\n  <a href=\"\/guia_autodefensa_produccion\/rutas\" style=\"color: #005660; background: #fee530; display: inline-flex; align-items: center; gap: 0.5rem; font-weight: 600; text-decoration: none;\"><br \/>\n    <i class=\"fas fa-flag\"><\/i><br \/>\n    Volver a rutas<br \/>\n  <\/a>\n<\/div>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"none\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"html\",\"props\":{\"content\":\"\n\n<section class=\\\"main-title\\\">\\n    \n\n<h2>Ruta de sanidad<\\\/h2>\\n<\\\/section>\"}}]}]}],\"name\":\"T\\u00cdTULO SANIDAD\"},{\"type\":\"section\",\"props\":{\"animation\":\"slide-bottom-medium\",\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"html\",\"props\":{\"content\":\"\n\n<section class=\\\"rutas uk-section uk-section-default\\\">\\n  \n\n<div class=\\\"uk-container\\\">\\n\\n    \n\n<div class=\\\"uk-grid-match uk-child-width-1-2@m uk-flex-middle\\\" uk-grid>\\n      \n\n<div>\\n        \n\n<div class=\\\"uk-cover-container uk-border-rounded uk-margin-bottom\\\">\\n          <iframe src=\\\"https:\\\/\\\/www.youtube.com\\\/embed\\\/_-oCfYvWimk?si=DRX03XLaT0qSQUoe\\\"\\n            title=\\\"V\\u00eddeo complementario\\\"\\n            allowfullscreen\\n            style=\\\"width:100%; aspect-ratio:16\\\/9; border:0;\\\"><\\\/iframe>\\n        <\\\/div>\\n      <\\\/div>\\n      \n\n<div>\\n        \n\n<h3 class=\\\"uk-heading-small\\\">\\u00cdndice<\\\/h3>\\n        \n\n<ul>\\n                    \n\n<li><a href=\\\"#descargas\\\" class=\\\"uk-link-text\\\">Descargas<\\\/a><\\\/li>\n\n<li><a href=\\\"#vias-reclamacion\\\" class=\\\"uk-link-text\\\">V\\u00edas de reclamaci\\u00f3n<\\\/a><\\\/li>\\n          \n\n<li><a href=\\\"#direcciones-interes\\\" class=\\\"uk-link-text\\\">Direcciones de inter\\u00e9s<\\\/a><\\\/li>\\n          \n\n<li><a href=\\\"#ruta-timeline\\\" class=\\\"uk-link-text\\\">Ruta<\\\/a><\\\/li>\\n          \n\n<li><a href=\\\"#normativa\\\" class=\\\"uk-link-text\\\">Normativa de referencia<\\\/a><\\\/li>\\n\\n        <\\\/ul>\\n      <\\\/div>\\n    <\\\/div>\\n\\n    \n\n<p>En sanidad se puede reclamar por diversos motivos, entre los cuales:<\\\/p>\\n    \n\n<ul>\\n      \n\n<li>Por falta de int\\u00e9rpretes de lengua de signos en urgencias.<\\\/li>\\n      \n\n<li>Por falta de acompa\\u00f1amiento de un familiar.<\\\/li>\\n      \n\n<li>Por falta de accesibilidad en los centros m\\u00e9dicos u hospitalarios.<\\\/li>\\n    <\\\/ul>\\n\\n    \n\n<p>\\n      En base de las normas que te amparan y seg\\u00fan qu\\u00e9 situaci\\u00f3n te encuentres, puedes ejercitar las siguientes acciones:\\n    <\\\/p>\\n    \n\n<ul>\\n      \n\n<li>\\n        En la Oficina de Atenci\\u00f3n al Paciente del centro d\\u00f3nde te has sentido discriminado por el hecho de ser sordo y relatar los hechos sucedidos. \\n        Puede ser tanto en el centro m\\u00e9dico o en el servicio de urgencias. \\n        <a href=\\\"ruta-sanidad.html#features1-1g\\\">Abajo<\\\/a> puedes descargar el formulario.\\n      <\\\/li>\\n      \n\n<li>\\n        Si no est\\u00e1s conforme con la respuesta, se vuelve a presentar la reclamaci\\u00f3n a Inspecci\\u00f3n de Servicios Sanitarios de tu Comunidad Aut\\u00f3noma. \\n        Dependiendo de la respuesta, si no est\\u00e1s conforme, se podr\\u00eda recurrir a la v\\u00eda contencioso - administrativa, es decir, mediante un proceso judicial.\\n      <\\\/li>\\n      \n\n<li>\\n        Tambi\\u00e9n se puede reclamar en la Oficina de Atenci\\u00f3n a la Discapacidad \\n        (<a href=\\\"https:\\\/\\\/www.rpdiscapacidad.gob.es\\\/organismos\\\/oadis.htm\\\" target=\\\"_blank\\\">OADIS<\\\/a>).\\n      <\\\/li>\\n    <\\\/ul>\\n\\n  <\\\/div>\\n<\\\/section>\\n\"},\"name\":\"VIDEO + INDICE\"},{\"type\":\"html\",\"props\":{\"content\":\"<br \/>\\n\n\n<section class=\\\"rutas uk-section uk-section-default\\\">\\n  \n\n<div class=\\\"uk-container\\\">\\n      \n\n<div id=\\\"descargas\\\">\\n\\n      \n\n<h3 class=\\\"uk-heading-small uk-text-bold\\\">Descargas<\\\/h3>\\n          <br \/>\\n\\n<!-- Documento 1 -->\\n<\/p>\n<div class=\\\"uk-margin-bottom\\\">\\n  <\/p>\n<p class=\\\"uk-text-bold\\\" style=\\\"color: #cc6e14;\\\">Formulario web Seguridad Social<\\\/p>\\n  <\/p>\n<div class=\\\"uk-flex uk-flex-wrap uk-flex-left uk-flex-middle uk-grid-small\\\" uk-grid>\\n    <\/p>\n<div>\\n      <button class=\\\"btn-ver\\\" onclick=\\\"togglePDF('pdf1', this)\\\">\\n        <i class=\\\"fas fa-eye\\\"><\\\/i> Ver documento\\n      <\\\/button>\\n    <\\\/div>\\n    <\/p>\n<div>\\n      <a href=\\\"wp-content\\\/uploads\\\/2025\\\/09\\\/8_1_FORMULARIO_WEB.pdf\\\" download class=\\\"btn-descargar\\\">\\n        <i class=\\\"fas fa-download\\\"><\\\/i> Descargar\\n      <\\\/a>\\n    <\\\/div>\\n  <\\\/div>\\n  <\/p>\n<div id=\\\"pdf1\\\" class=\\\"uk-margin-top\\\" style=\\\"display: none;\\\">\\n    <iframe src=\\\"wp-content\\\/uploads\\\/2025\\\/09\\\/8_1_FORMULARIO_WEB.pdf\\\" width=\\\"100%\\\" height=\\\"600px\\\" style=\\\"border: 1px solid #ccc; border-radius: 8px;\\\"><\\\/iframe>\\n  <\\\/div>\\n<\\\/div>\\n\\n<!-- Documento 2 -->\\n<\/p>\n<div class=\\\"uk-margin-bottom\\\">\\n  <\/p>\n<p class=\\\"uk-text-bold\\\" style=\\\"color: #cc6e14;\\\">Reclamaci\\u00f3n para elegir int\\u00e9rprete de lengua de signos o familiar acompa\\u00f1ante<\\\/p>\\n  <\/p>\n<div class=\\\"uk-flex uk-flex-wrap uk-flex-left uk-flex-middle uk-grid-small\\\" uk-grid>\\n    <\/p>\n<div>\\n      <button class=\\\"btn-ver\\\" onclick=\\\"togglePDF('pdf2', this)\\\">\\n        <i class=\\\"fas fa-eye\\\"><\\\/i> Ver documento\\n      <\\\/button>\\n    <\\\/div>\\n    <\/p>\n<div>\\n      <a href=\\\"wp-content\\\/uploads\\\/2025\\\/09\\\/8_2_RECLAMACION_ELEGIR_ILS_O_FAMILIAR-.docx\\\" download class=\\\"btn-descargar\\\">\\n        <i class=\\\"fas fa-download\\\"><\\\/i> Descargar\\n      <\\\/a>\\n    <\\\/div>\\n  <\\\/div>\\n  <\/p>\n<div id=\\\"pdf2\\\" class=\\\"uk-margin-top\\\" style=\\\"display: none;\\\">\\n    <iframe src=\\\"wp-content\\\/uploads\\\/2025\\\/09\\\/8_2_RECLAMACION_ELEGIR_ILS_O_FAMILIAR-.pdf\\\" width=\\\"100%\\\" height=\\\"600px\\\" style=\\\"border: 1px solid #ccc; border-radius: 8px;\\\"><\\\/iframe>\\n  <\\\/div>\\n<\\\/div>\\n\\n<!-- Documento 3 -->\\n<\/p>\n<div class=\\\"uk-margin-bottom\\\">\\n  <\/p>\n<p class=\\\"uk-text-bold\\\" style=\\\"color: #cc6e14;\\\">Reclamaci\\u00f3n por falta de int\\u00e9rpretes de lengua de signos en urgencias<\\\/p>\\n  <\/p>\n<div class=\\\"uk-flex uk-flex-wrap uk-flex-left uk-flex-middle uk-grid-small\\\" uk-grid>\\n    <\/p>\n<div>\\n      <button class=\\\"btn-ver\\\" onclick=\\\"togglePDF('pdf3', this)\\\">\\n        <i class=\\\"fas fa-eye\\\"><\\\/i> Ver documento\\n      <\\\/button>\\n    <\\\/div>\\n    <\/p>\n<div>\\n      <a href=\\\"wp-content\\\/uploads\\\/2025\\\/09\\\/8_3_RECLAMACION_FALTA_ILSE_URGENCIAS-1.docx\\\" download class=\\\"btn-descargar\\\">\\n        <i class=\\\"fas fa-download\\\"><\\\/i> Descargar\\n      <\\\/a>\\n    <\\\/div>\\n  <\\\/div>\\n  <\/p>\n<div id=\\\"pdf3\\\" class=\\\"uk-margin-top\\\" style=\\\"display: none;\\\">\\n    <iframe src=\\\"wp-content\\\/uploads\\\/2025\\\/09\\\/8_3_RECLAMACION_FALTA_ILSE_URGENCIAS-1.pdf\\\" width=\\\"100%\\\" height=\\\"600px\\\" style=\\\"border: 1px solid #ccc; border-radius: 8px;\\\"><\\\/iframe>\\n  <\\\/div>\\n<\\\/div>\\n\\n <\\\/div>\\n          \\n  <\\\/div>\\n<\\\/section>\\n\\n<script>\\n  function togglePDF(id, btn) {\\n    const visor = document.getElementById(id);\\n    const isHidden = visor.style.display === \\\"none\\\" || visor.style.display === \\\"\\\";\\n\\n    \\\/\\\/ Ocultar todos los visores abiertos\\n    document.querySelectorAll('div[id^=\\\"pdf\\\"]').forEach(el => {\\n      el.style.display = \\\"none\\\";\\n    });\\n\\n    \\\/\\\/ Restaurar texto de todos los botones\\n    document.querySelectorAll('button.btn-ver').forEach(b => {\\n      b.innerHTML = '<i class=\\\"fas fa-eye\\\"><\\\/i> Ver documento';\\n    });\\n\\n    if (isHidden) {\\n      visor.style.display = \\\"block\\\";\\n      btn.innerHTML = '<i class=\\\"fas fa-eye-slash\\\"><\\\/i> Ocultar documento';\\n      window.scrollTo({\\n        top: visor.offsetTop - 100,\\n        behavior: 'smooth'\\n      });\\n    }\\n  }\\n<\\\/script>\\n\",\"css\":\".uk-margin-bottom {\\n    border-bottom: 1px solid #dfdfdf;\\n    padding-bottom: 30px;\\n}\"},\"name\":\"DESCARGAS\"},{\"type\":\"html\",\"props\":{\"content\":\"<br \/>\\n<\/p>\n<section class=\\\"rutas uk-section uk-section-default\\\">\\n  <\/p>\n<div class=\\\"uk-container\\\">\\n    <\/p>\n<div id=\\\"vias-reclamacion\\\">\\n\\n      <\/p>\n<h3 class=\\\"uk-heading-small\\\">V\\u00edas de reclamaci\\u00f3n<\\\/h3>\\n\\n      <\/p>\n<p>Puedes presentar la reclamaci\\u00f3n por las siguientes v\\u00edas:<\\\/p>\\n\\n      <\/p>\n<ul class=\\\"uk-list uk-list-divider uk-margin-top\\\" style=\\\"list-style:none; padding-left:0;\\\">\\n        <\/p>\n<li>\\n          <span class=\\\"uk-margin-small-right\\\" style=\\\"color:#f49915;\\\">\\n            <i class=\\\"fas fa-check-square\\\"><\\\/i>\\n          <\\\/span>\\n          <strong>V\\u00eda telem\\u00e1tica:<\\\/strong> a trav\\u00e9s del formulario electr\\u00f3nico disponible en la web, utilizando DNI Electr\\u00f3nico u otro certificado digital (persona f\\u00edsica \\\/ persona jur\\u00eddica o entidad) admitido.\\n        <\\\/li>\\n\n<li>\\n          <span class=\\\"uk-margin-small-right\\\" style=\\\"color:#f49915;\\\">\\n            <i class=\\\"fas fa-check-square\\\"><\\\/i>\\n          <\\\/span>\\n          <strong>Presencialmente:<\\\/strong> cumplimentando el formulario correspondiente, el cual se puede encontrar \\n          <a href=\\\"ruta-sanidad.html#content5-1f\\\">al final de esta p\\u00e1gina<\\\/a>.\\n        <\\\/li>\\n\n<li>\\n          <span class=\\\"uk-margin-small-right\\\" style=\\\"color:#f49915;\\\">\\n            <i class=\\\"fas fa-check-square\\\"><\\\/i>\\n          <\\\/span>\\n          <strong>Correo postal:<\\\/strong> donde se har\\u00e1 constar el nombre, apellidos y domicilio, para que as\\u00ed puedan enviarte la copia correspondiente, as\\u00ed como la contestaci\\u00f3n.\\n        <\\\/li>\\n      <\\\/ul>\\n\\n    <\\\/div>\\n  <\\\/div>\\n<\\\/section>\\n\"},\"name\":\"V\\u00cdAS DE RECLAMACI\\u00d3N\"},{\"type\":\"html\",\"props\":{\"content\":\"<br \/>\\n<br \/>\n<section class=\\\"rutas uk-section uk-section-default\\\">\\n  <\/p>\n<div class=\\\"uk-container\\\">\\n\\n    <\/p>\n<div id=\\\"direcciones-interes\\\">\\n      <\/p>\n<h3 class=\\\"uk-heading-small uk-text-left uk-text-bold\\\">Direcciones de inter\\u00e9s<\\\/h3>\\n      <br \/>\\n\\n      <!-- Bloque 1 -->\\n      <\/p>\n<div class=\\\"uk-card uk-margin-bottom\\\" style=\\\"border-radius: 8px;\\\">\\n        <\/p>\n<div class=\\\"uk-flex uk-flex-middle uk-flex-between@s uk-flex-column uk-flex-row@s\\\" style=\\\"align-items:start\\\">\\n          <\/p>\n<div class=\\\"uk-margin-small-bottom\\\">\\n            <\/p>\n<p class=\\\"uk-margin-remove\\\">Sugerencias y quejas<\\\/p>\\n            <\/p>\n<h4 class=\\\"uk-text-bold uk-margin-remove\\\">Ministerio de Sanidad<\\\/h4>\\n          <\\\/div>\\n          <\/p>\n<div class=\\\"uk-margin-small-top\\\">\\n            <a class=\\\"uk-button uk-button-primary\\\" \\n               href=\\\"https:\\\/\\\/sede.mscbs.gob.es\\\/ciudadanos\\\/procAdministrativos.do?tipo=detallar&amp;cod=212228\\\" \\n               target=\\\"_blank\\\"\\n               style=\\\"box-shadow:0 3px 8px -5px #000000; background-color:#c4680b; border-radius:50px; color:#fff !important; font-weight:bold;\\\">\\n              Clic aqu\\u00ed\\n            <\\\/a>\\n          <\\\/div>\\n        <\\\/div>\\n      <\\\/div>\\n\\n      <!-- Bloque 2 -->\\n      <\/p>\n<div class=\\\"uk-card uk-background-muted\\\" style=\\\"border-radius: 8px;\\\">\\n        <\/p>\n<div class=\\\"uk-flex uk-flex-middle uk-flex-between@s uk-flex-column uk-flex-row@s\\\" style=\\\"align-items:start\\\">\\n          <\/p>\n<div class=\\\"uk-margin-small-bottom\\\">\\n            <\/p>\n<p class=\\\"uk-margin-remove\\\">Servicios Auton\\u00f3micos de Salud<\\\/p>\\n            <\/p>\n<h4 class=\\\"uk-text-bold uk-margin-remove\\\">Directorio CCAA<\\\/h4>\\n          <\\\/div>\\n          <\/p>\n<div class=\\\"uk-margin-small-top\\\">\\n            <a class=\\\"uk-button uk-button-primary\\\" \\n               href=\\\"https:\\\/\\\/www.sanidad.gob.es\\\/organizacion\\\/ccaa\\\/directorio\\\/home.htm\\\" \\n               target=\\\"_blank\\\"\\n               style=\\\"box-shadow:0 3px 8px -5px #000000; background-color:#c4680b; border-radius:50px; color:#fff !important; font-weight:bold;\\\">\\n              Directorio\\n            <\\\/a>\\n          <\\\/div>\\n        <\\\/div>\\n      <\\\/div>\\n\\n    <\\\/div>\\n\\n  <\\\/div>\\n<\\\/section>\\n\"},\"name\":\"DIRECCIONES DE INTER\\u00c9S\"},{\"type\":\"html\",\"props\":{\"content\":\"<br \/>\\n<\/p>\n<section class=\\\"rutas uk-section uk-section-default\\\">\\n  <\/p>\n<div class=\\\"uk-container\\\">\\n\\n    <\/p>\n<div id=\\\"ruta-timeline\\\"> \\n      <\/p>\n<h3 class=\\\"uk-heading-small\\\">Ruta \\u2013 Sanidad<\\\/h3>\\n\\n      <\/p>\n<ul class=\\\"uk-flex uk-flex-column uk-grid-small uk-list\\\" style=\\\"list-style:none; padding:30px 0 0 0;\\\" uk-grid>\\n\\n        <!-- Paso 1 -->\\n        <\/p>\n<li class=\\\"uk-width-1-1 uk-text-center\\\">\\n\n<div class=\\\"uk-card uk-card-default uk-card-body uk-margin-bottom\\\">\\n            <\/p>\n<h4>Oficina de Atenci\\u00f3n al Paciente<\\\/h4>\\n            <\/p>\n<p>En tu centro m\\u00e9dico u hospital<\\\/p>\\n          <\\\/div>\\n          <\/p>\n<div>\\n            <span class=\\\"uk-icon-button\\\" style=\\\"background:#ffffff; margin-bottom:20px;\\\">\\n              <i class=\\\"fas fa-arrow-down\\\"><\\\/i>\\n            <\\\/span>\\n          <\\\/div>\\n        <\\\/li>\\n\\n        <!-- Paso 2 -->\\n        <\/p>\n<li class=\\\"uk-width-1-1 uk-text-center\\\">\\n\n<div class=\\\"uk-card uk-card-default uk-card-body uk-margin-bottom\\\">\\n            <\/p>\n<h4>Servicios Territoriales de Sanidad<\\\/h4>\\n            <\/p>\n<p>\\n              (a nivel Auton\\u00f3mico) \\n              <a href=\\\"https:\\\/\\\/www.sanidad.gob.es\\\/organizacion\\\/ccaa\\\/directorio\\\/home.htm\\\" target=\\\"_blank\\\">Directorio<\\\/a>\\n            <\\\/p>\\n          <\\\/div>\\n          <\/p>\n<div>\\n            <span class=\\\"uk-icon-button\\\" style=\\\"background:#ffffff; margin-bottom:20px;\\\">\\n              <i class=\\\"fas fa-arrow-down\\\"><\\\/i>\\n            <\\\/span>\\n          <\\\/div>\\n        <\\\/li>\\n\\n        <!-- Paso 3 -->\\n        <\/p>\n<li class=\\\"uk-width-1-1 uk-text-center\\\">\\n\n<div class=\\\"uk-card uk-card-default uk-card-body uk-margin-bottom\\\">\\n            <\/p>\n<h4>Asociaci\\u00f3n \\\"El Defensor del Paciente\\\"<\\\/h4>\\n            <\/p>\n<p class=\\\"uk-text-small\\\">\\n              <a href=\\\"https:\\\/\\\/negligenciasmedicas.com\\\/\\\" target=\\\"_blank\\\">Enlace<\\\/a>\\n            <\\\/p>\\n          <\\\/div>\\n          <\/p>\n<div>\\n            <span class=\\\"uk-icon-button\\\" style=\\\"background:#ffffff; margin-bottom:20px;\\\">\\n              <i class=\\\"fas fa-arrow-down\\\"><\\\/i>\\n            <\\\/span>\\n          <\\\/div>\\n        <\\\/li>\\n\\n        <!-- Paso 4 -->\\n        <\/p>\n<li class=\\\"uk-width-1-1 uk-text-center\\\">\\n\n<div class=\\\"uk-card uk-card-default uk-card-body uk-margin-bottom\\\">\\n            <\/p>\n<h4>Ministerio de Sanidad<\\\/h4>\\n            <\/p>\n<p class=\\\"uk-text-small\\\">\\n              <a href=\\\"https:\\\/\\\/www.sanidad.gob.es\\\/servCiudadanos\\\/contactar\\\/home.htm\\\" target=\\\"_blank\\\">Oficina de Informaci\\u00f3n<\\\/a><br \/>\\n              <a href=\\\"https:\\\/\\\/sede.mscbs.gob.es\\\/ciudadanos\\\/procAdministrativos.do?tipo=detallar&amp;cod=212228\\\" target=\\\"_blank\\\">Quejas y sugerencias<\\\/a>\\n            <\\\/p>\\n          <\\\/div>\\n          <\/p>\n<div>\\n            <span class=\\\"uk-icon-button\\\" style=\\\"background:#ffffff;\\\">\\n              <i class=\\\"fas fa-flag\\\"><\\\/i>\\n            <\\\/span>\\n          <\\\/div>\\n        <\\\/li>\\n\\n      <\\\/ul>\\n    <\\\/div>\\n\\n  <\\\/div>\\n<\\\/section>\\n\",\"css\":\"\\\/* SECCI\\u00d3N: Ruta de las Administraciones P\\u00fablicas *\\\/\\n\\n.uk-timeline {\\n  position: relative;\\n  padding-left: 0;\\n  list-style: none;\\n  border-left: 2px solid #ddd;\\n  margin-left: 20px;\\n}\\n\\n.uk-timeline > li {\\n  position: relative;\\n  margin-bottom: 60px;\\n}\\n\\n.uk-timeline-icon {\\n  position: absolute;\\n  left: -36px;\\n  top: 0;\\n}\\n\\n.uk-card-default {\\n    --uk-inverse: dark;\\n    background-color: #fff;\\n    color: #6c6d74;\\n    border: 1px solid #e5e5e7;\\n    border-radius: 10px;\\n}\"},\"name\":\"RUTA\"},{\"type\":\"html\",\"props\":{\"content\":\"<br \/>\\n<\/p>\n<section class=\\\"rutas uk-section uk-section-default\\\">\\n  <\/p>\n<div class=\\\"uk-container\\\" id=\\\"normativa\\\">\\n\\n    <\/p>\n<h3 class=\\\"uk-heading-small\\\">Normativa de referencia<\\\/h3>\\n\\n    <!-- Marco general -->\\n    <\/p>\n<h4 class=\\\"uk-text-bold uk-text-left uk-background-muted\\\">Marco general<\\\/h4>\\n    <\/p>\n<ul class=\\\"uk-list uk-list-divider uk-margin-top\\\" style=\\\"list-style:none; padding-left:0;\\\">\\n      <\/p>\n<li class=\\\"uk-flex uk-flex-middle\\\">\\n        <span class=\\\"uk-margin-small-right\\\" style=\\\"color:#f5a623;\\\"><i class=\\\"fas fa-check-square\\\"><\\\/i><\\\/span>\\n        Convenci\\u00f3n sobre los Derechos de las Personas con Discapacidad (art\\u00edculo 25)\\n      <\\\/li>\\n\n<li class=\\\"uk-flex uk-flex-middle\\\">\\n        <span class=\\\"uk-margin-small-right\\\" style=\\\"color:#f5a623;\\\"><i class=\\\"fas fa-check-square\\\"><\\\/i><\\\/span>\\n        Ley General de derechos de las personas con discapacidad y de su inclusi\\u00f3n social (art\\u00edculos 10 a 12)\\n      <\\\/li>\\n\n<li class=\\\"uk-flex uk-flex-middle\\\">\\n        <span class=\\\"uk-margin-small-right\\\" style=\\\"color:#f5a623;\\\"><i class=\\\"fas fa-check-square\\\"><\\\/i><\\\/span>\\n        Ley 27\\\/2007, de 23 de octubre, por la que se reconocen las lenguas de signos espa\\u00f1olas y se regulan los medios de apoyo a la comunicaci\\u00f3n oral de las personas sordas, con discapacidad auditiva y sordociegas (art\\u00edculos 10.c y 20.c)\\n      <\\\/li>\\n\n<li class=\\\"uk-flex uk-flex-middle\\\">\\n        <span class=\\\"uk-margin-small-right\\\" style=\\\"color:#f5a623;\\\"><i class=\\\"fas fa-check-square\\\"><\\\/i><\\\/span>\\n        Reglamento de las condiciones de utilizaci\\u00f3n de la lengua de signos espa\\u00f1ola y de los medios de apoyo a la comunicaci\\u00f3n oral para las personas sordas, con discapacidad auditiva y sordociegas (art\\u00edculos 12.c y 20.c)\\n      <\\\/li>\\n    <\\\/ul>\\n\\n    <!-- Marco espec\\u00edfico -->\\n<br \/>\n<h4 class=\\\"uk-text-bold uk-text-left uk-background-muted\\\">Marco espec\\u00edfico \\u2013 SANIDAD<\\\/h4>\\n    <\/p>\n<ul class=\\\"uk-list uk-list-divider uk-margin-top\\\" style=\\\"list-style:none; padding-left:0;\\\">\\n      <\/p>\n<li class=\\\"uk-flex uk-flex-middle\\\">\\n        <span class=\\\"uk-margin-small-right\\\" style=\\\"color:#f5a623;\\\"><i class=\\\"fas fa-check-square\\\"><\\\/i><\\\/span>\\n        Ley 14\\\/1986, de 25 de abril, General de Sanidad\\n      <\\\/li>\\n\n<li class=\\\"uk-flex uk-flex-middle\\\">\\n        <span class=\\\"uk-margin-small-right\\\" style=\\\"color:#f5a623;\\\"><i class=\\\"fas fa-check-square\\\"><\\\/i><\\\/span>\\n        Ley 16\\\/2003, de 28 de mayo, de cohesi\\u00f3n y calidad del Sistema Nacional de Salud\\n      <\\\/li>\\n\n<li class=\\\"uk-flex uk-flex-middle\\\">\\n        <span class=\\\"uk-margin-small-right\\\" style=\\\"color:#f5a623;\\\"><i class=\\\"fas fa-check-square\\\"><\\\/i><\\\/span>\\n        Leyes auton\\u00f3micas de salud\\n      <\\\/li>\\n    <\\\/ul>\\n\\n  <\\\/div>\\n<\\\/section>\\n\",\"css\":\"\\\/* SECCI\\u00d3N: Ruta de las Administraciones P\\u00fablicas *\\\/\\n\\n#rutas-administracion {\\n    padding: 40px;\\n    background-color: #f5f7f9;\\n    color: #232323;\\n    border-radius: 20px;\\n}\\n\\n#rutas-administracion h3 {\\n\\tfont-size: 24px;\\n    margin-bottom: 0px;\\n    color: #003b4b;\\n    font-weight: bold;\\n}\\n\\n#rutas-administracion ul {\\n    list-style: disc;\\n    padding-left: 1.5rem;\\n    line-height: 1.8;\\n    font-size: 18px;\\n    margin-bottom: 0px;\\n}\\n\\n#rutas-administracion li {\\n    margin: 0px;\\n}\\n\\n#rutas-administracion a {\\n    color: #c4680b;\\n    text-decoration: none;\\n    font-weight: 500;\\n}\\n\\n#rutas-administracion a:hover {\\n    text-decoration: underline;\\n}\\n\\n@media (max-width: 768px) {\\n    #rutas-administracion {\\n        padding: 40px 20px;\\n    }\\n\\n    #rutas-administracion h2 {\\n        font-size: 36px;\\n    }\\n\\n    #rutas-administracion h3 {\\n        font-size: 22px;\\n    }\\n\\n    #rutas-administracion ul {\\n        font-size: 16px;\\n    }\\n}\\n\"},\"name\":\"NORMATIVA DE REFERENCIA\"}]}]}],\"name\":\"CONTENIDO RUTAS 1\"},{\"type\":\"section\",\"props\":{\"animation\":\"slide-top\",\"image_position\":\"center-center\",\"padding_remove_top\":true,\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"html\",\"props\":{\"content\":\"\n<div class=\\\"buttons\\\">\\n  <a href=\\\"rutas\\\" style=\\\"color: #005660; background: #fee530; display: inline-flex; align-items: center; gap: 0.5rem; font-weight: 600; text-decoration: none;\\\">\\n    <i class=\\\"fas fa-flag\\\"><\\\/i>\\n    Volver a rutas\\n  <\\\/a>\\n<\\\/div>\\n\"}}]}]}],\"name\":\"VOLVER A RUTAS\"}],\"version\":\"4.5.24\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ruta de sanidad \u00cdndice Descargas V\u00edas de reclamaci\u00f3n Direcciones de inter\u00e9s Ruta Normativa de referencia En sanidad se puede reclamar por diversos motivos, entre los cuales: Por falta de int\u00e9rpretes de lengua de signos en urgencias. Por falta de acompa\u00f1amiento de un familiar. Por falta de accesibilidad en los centros m\u00e9dicos u hospitalarios. En base [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":35,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-740","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cnse.es\/guia_autodefensa\/wp-json\/wp\/v2\/pages\/740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cnse.es\/guia_autodefensa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cnse.es\/guia_autodefensa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cnse.es\/guia_autodefensa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cnse.es\/guia_autodefensa\/wp-json\/wp\/v2\/comments?post=740"}],"version-history":[{"count":22,"href":"https:\/\/www.cnse.es\/guia_autodefensa\/wp-json\/wp\/v2\/pages\/740\/revisions"}],"predecessor-version":[{"id":1047,"href":"https:\/\/www.cnse.es\/guia_autodefensa\/wp-json\/wp\/v2\/pages\/740\/revisions\/1047"}],"up":[{"embeddable":true,"href":"https:\/\/www.cnse.es\/guia_autodefensa\/wp-json\/wp\/v2\/pages\/35"}],"wp:attachment":[{"href":"https:\/\/www.cnse.es\/guia_autodefensa\/wp-json\/wp\/v2\/media?parent=740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}